Where is my order?

Everything we make is handcrafted start to finish. 

Orders can sometimes take 2-3 weeks to complete, depending on the item and current production load. With 33 patterns and 44 shapes, it’s simply not feasible to have all 1,452 items in stock at all times. Pieces may need time to be created and we greatly appreciate your patience while they are made by hand.

If you need your order by specific date, please contact us as soon as you order. Please understand that we cannot rush production once an order is in progress. Each stage of production needs time for drying, firing, cooling, etc.

If you’re wondering about the status of your order and it’s been less than three weeks it’s still in the process. For all status updates please email us at lasserceramics@yahoo.com and we can let you know where it is in the process if you needed. Your patience and kindness are appreciated as we are just a small team of people doing very detailed work by hand.

You will receive an email when the order has shipped or a phone call/email when it is ready to be picked up.

Thank you for your patience and support!